Shipping & Delivery Policy

Thank you for your interest in services offered by Origin InfoSolutions

The terms 'We', 'Us' and 'Our' are used here to mean Origin InfoSolutions whose registered office is in #15, R G Baruah Road, Guwahati - 781 024, Assam, India. The term ‘You’ refers to the user or viewer of our website.

  1. Introduction

    At Origin InfoSolutions, we are committed to delivering our software solutions in a timely and efficient manner. As we provide digital products, our shipping process is slightly different from physical goods.

  2. Delivery Method

    Our products are delivered electronically through email or direct download from our website. Once your payment has been processed and verified, you will receive an email with a download link and instructions on how to access your software.

  3. Delivery Time
    The delivery of our software products is almost instantaneous. Once your payment is confirmed, the download link should be sent to your registered email within a few minutes. However, in some cases, it may take up to 24 hours due to high demand or technical issues.
  4. Shipping Costs
    Since our products are delivered digitally, there are no shipping costs associated with our products.
  5. International Shipping
    As our products are digital, they can be delivered to customers around the globe without any additional charges or delays.
  6. Returns and Refunds
    Please refer to our Cancellation and Refund Policy for information on returns and refunds.
  7. Customer Support
    If you encounter any issues with the delivery of your product, please contact our customer support team at contact@origininfosolutions.com.

Please note that this policy may be updated periodically to reflect changes in our software delivery process.